Our goal is that you will be 100% satisfied with your order from our best choice shoe store. If you are not, please contact us immediately, we will do whatever we can to try and change that.

100% PREMIUM QUALITY, GUARANTEED

Premium Quality is the foundation of our business, and every item we sell is inspected by our expert team. Our authenticators are the most experienced and highly trained in the business. In addition, we source our products only from trusted suppliers.

Once a product arrives at our warehouse from the trusted supplier, our dedicated verification team begins a thorough inspection, making sure it meets our condition guidelines. They receive constant training and industry updates to remain experts. Only after being verified will the product be sent to the buyer. As it is always our intention for buyers to receive their item, if a product does not meet our guidelines, we will first attempt to contact the buyer to let them know that we have requested another item from new supplier at no additional cost. If an order is not eligible, we will refund the buyer, send the item back to the supplier, and take the necessary actions to ensure that this does not happen again.

ASSURANCE

We only allow deadstock on our marketplace. That means every item bought or sold must be brand new and never worn.

In addition to physical inspections by our staff, we employ a variety of technical methods to ensure our inventory’s premium quality. Equally important as the product itself, our team ensures packaging meets the highest quality standards to deliver a brand new product.

Our Office Hours Are:
Monday – Friday : 8am – 5pm CST

Thank you and have a wonderful day!

Email: Support@topwowfashion.com